Banned for grinding CFP tokens.

This game is absolutely chalked. I've spent the past couple days grinding as many tokens as I could get by running clock and kicking FGs as time expired. Now I'm banned for "cheating". Last damn EA game I ever play. SMH

Leave it to EA to ban you for actually using their product. I'm scared the banhammer will hit me soon too. I did a lot of CFP solos like you and as a NMS player, I sell everything I can and I'm sitting on 9M in coins right now. I'll never buy any EA product ever again in my life.

The poor use of AI is gonna kill them

estebanbgt said:

This game is absolutely chalked. I've spent the past couple days grinding as many tokens as I could get by running clock and kicking FGs as time expired. Now I'm banned for "cheating". Last damn EA game I ever play. SMH

According to Slay on YouTube, there's been a wave of bans from the new NYNC event solo as well. It's an overtime event so the AI is literally banning people for winning the event. Not the first time EA has had issues like this. 

Suggestion from Slay:

Open a ticket with EA. It will get rejected. 

Send certified letter to EA attorney. Ban will likely be overturned providing you violated no TOS. 

Slay has all the contact info over on his X(Twitter) account. 

I hope you get it overturned. ✌️

Really sucks that it has to come to that.

Son was banned this morning. He has been playing the New Year New Crew event - we are NMS so this event has been great for earning coin, packs and training.

Really sucks - sending a certified arbitration letter today.

xXLethalDose89Xx said:

According to Slay on YouTube, there's been a wave of bans from the new NYNC event solo as well. It's an overtime event so the AI is literally banning people for winning the event. Not the first time EA has had issues like this. 

Suggestion from Slay:

Open a ticket with EA. It will get rejected. 

Send certified letter to EA attorney. Ban will likely be overturned providing you violated no TOS. 

Slay has all the contact info over on his X(Twitter) account. 

I hope you get it overturned. ✌️

Wow! Absolutely asinine that it comes to this and it's such a public, known issue. So here comes my obligatory phrase: I'm never buying ANY EA game ever again in my life and I encourage others to stop supporting them and giving them money too.

They wont even reject my appeal. It just keeps getting "transferred". Whatever the hell that means.

Here’s a template you can send as your EA Notice of Dispute / Arbitration Letter.

You can copy, paste, and fill in your personal details.

EA Arbitration Notice Letter (Customized for Your Situation)

Your Full Name 
Your Address 
City, State ZIP Code 
Email Address 
Phone Number 
EA Account Email/Username 
Date

Electronic Arts Inc. 
Attn: Legal Department – Arbitration Notice
209 Redwood Shores Parkway
Redwood City, CA 94065
USA

Subject: Notice of Dispute and Demand for Arbitration

To Whom It May Concern,

I am submitting this Notice of Dispute pursuant to the arbitration clause in the Electronic Arts Terms of Service. I am attempting to resolve this matter informally before initiating arbitration.

1. Description of the Issue 
My EA account was recently banned after I participated in the New Year New Crew event mode in CFB 26 Ultimate Team. This mode is played against CPU opponents, and I did not engage in any prohibited behavior. I believe this ban was issued in error, as I was simply playing the event as intended.

2. Relevant Account Information

• EA Account Email:
• EA ID / Username:
• Platform (PlayStation, Xbox, or PC):
• Support Ticket or Case Number (if any):

3. Harm or Loss Suffered 
This false ban has prevented me from accessing CFB 26 Ultimate Team, including content and progress I have legitimately earned. I have lost access to gameplay, rewards, and digital items associated with my account.

4. Resolution Requested 
I am requesting that my account be reinstated and restored to full access so I can continue playing CFB 26 Ultimate Team. I am not seeking monetary compensation — only the correction of this erroneous ban.

5. Contact Information 
I am available to discuss this matter and attempt informal resolution. You may contact me at:

• Email:
• Phone:

If this dispute is not resolved within 10 days, I intend to initiate arbitration as permitted under the EA Terms of Service.

Sincerely,
[Your Name]

OATS09 said:

Leave it to EA to ban you for actually using their product. I'm scared the banhammer will hit me soon too. I did a lot of CFP solos like you and as a NMS player, I sell everything I can and I'm sitting on 9M in coins right now. I'll never buy any EA product ever again in my life.

C ya next year!

jahforce said:

Here’s a template you can send as your EA Notice of Dispute / Arbitration Letter.

You can copy, paste, and fill in your personal details.

EA Arbitration Notice Letter (Customized for Your Situation)

Your Full Name 
Your Address 
City, State ZIP Code 
Email Address 
Phone Number 
EA Account Email/Username 
Date

Electronic Arts Inc. 
Attn: Legal Department – Arbitration Notice
209 Redwood Shores Parkway
Redwood City, CA 94065
USA

Subject: Notice of Dispute and Demand for Arbitration

To Whom It May Concern,

I am submitting this Notice of Dispute pursuant to the arbitration clause in the Electronic Arts Terms of Service. I am attempting to resolve this matter informally before initiating arbitration.

1. Description of the Issue 
My EA account was recently banned after I participated in the New Year New Crew event mode in CFB 26 Ultimate Team. This mode is played against CPU opponents, and I did not engage in any prohibited behavior. I believe this ban was issued in error, as I was simply playing the event as intended.

2. Relevant Account Information

• EA Account Email:
• EA ID / Username:
• Platform (PlayStation, Xbox, or PC):
• Support Ticket or Case Number (if any):

3. Harm or Loss Suffered 
This false ban has prevented me from accessing CFB 26 Ultimate Team, including content and progress I have legitimately earned. I have lost access to gameplay, rewards, and digital items associated with my account.

4. Resolution Requested 
I am requesting that my account be reinstated and restored to full access so I can continue playing CFB 26 Ultimate Team. I am not seeking monetary compensation — only the correction of this erroneous ban.

5. Contact Information 
I am available to discuss this matter and attempt informal resolution. You may contact me at:

• Email:
• Phone:

If this dispute is not resolved within 10 days, I intend to initiate arbitration as permitted under the EA Terms of Service.

Sincerely,
[Your Name]

Thanks!! Just received my notice today as well from playing the same solo modes i will have to send this in because this is beyond ridiculous and almost all users will end up getting things like this because of the new AI software.

So your telling me because I just played the game how it’s supposed to be played I have to send a certified letter (spend more money) just to get unbanned

OATS09 said:

Leave it to EA to ban you for actually using their product. I'm scared the banhammer will hit me soon too. I did a lot of CFP solos like you and as a NMS player, I sell everything I can and I'm sitting on 9M in coins right now. I'll never buy any EA product ever again in my life.

Damn how tf do u get that much

Darklink900505 said:

So your telling me because I just played the game how it’s supposed to be played I have to send a certified letter (spend more money) just to get unbanned

So darn ridiculous man its infuriating. And EA will do what EA does and ignore their faulty system but instead punish people from the so called findings.