No surprise to me, but the Graduation Events are not tracking for me and I'm sure countless others. It has now been 11 weeks since I've been able to earn event rewards. An absolute disaster of customer service and product support from EA.
jahforce
Posts: 295
Claysdad
Posts: 515
Truly terrible. Hate that for ya. Did u try uninstall and reinstall? They should refund you or fix
osucollegebuckeye
Posts: 595
Props to you for sticking with the game. I've been annoyed and it has only hit me since Mirage. Appreciate your voice over on the EA Forums too!!!
jahforce
Posts: 295
Claysdad said:Truly terrible. Hate that for ya. Did u try uninstall and reinstall? They should refund you or fix
I've uninstalled/reinstalled multiple times and even logged in on different XBOX systems - nada - EA acknowledged it's a known bug/issue and they are "looking" into it - that's been 11 weeks - there are multiple threads on the EA forum about it with acknowledgment from moderators as well. It's beyond laughable at how EA has handled this. Extremely frustrating.
Villagidiot
Posts: 55
Claysdad said:Truly terrible. Hate that for ya. Did u try uninstall and reinstall? They should refund you or fix
Is your name "Claysdad" on the ps5 ? I think I ran into you today in the Graduation Event. Gave you a free win.
Claysdad
Posts: 515
Villagidiot said:Is your name "Claysdad" on the ps5 ? I think I ran into you today in the Graduation Event. Gave you a free win.
Of course. And thanks. I may have been working on stats but will always take a free dub.
osucollegebuckeye
Posts: 595
Not sure if mine is tracking or if I'm getting packs from other things in the field pass? My wins are tracking but only have received Gamechangers 90 or 97? Is that right? If not might be done with this early and see if Alumni works tommorrow. I will keep going because I guess at least it is completing my field pass goals but once they are complete I'll be done with yet another failed event.
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osucollegebuckeye
Posts: 595
Yea its not, 6 wins and says I only played 1 game LOL EA EA EA come on now
jahforce
Posts: 295
osucollegebuckeye said:Yea its not, 6 wins and says I only played 1 game LOL EA EA EA come on now
Bummer Hate this bug for any player - I really want this game and all future versions to be fun/fair for everyone. All players should have the opportunity to play the events and earn the rewards as everyone else. I understand bugs in software, but to have this bug exist for months without addressing is just a bad look.
osucollegebuckeye
Posts: 595
jahforce said:Bummer Hate this bug for any player - I really want this game and all future versions to be fun/fair for everyone. All players should have the opportunity to play the events and earn the rewards as everyone else. I understand bugs in software, but to have this bug exist for months without addressing is just a bad look.
Same...you make me feel silly even complaining if you've been dealing with this for a few months. You have amazing patience. It is an annoying reminder every time I see Chris Collinsworth on someone elses roster haha. But it is a business I hope they make a business decision and have a better dev crew on CFBB27. Having someone continually say, 'we're looking into this matter' with literally zero results is pretty annoying.
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