Console turning off mid game?

justdave2k said:

Make sure your vents are clear of any blockages or anything close to them on all sides (and nothing is sitting on top of the console). Double check them to make sure there is no dust in them, if there is, go grab a can of canned air from your local office supply store and clean them out. (You can also get an air compressor for this specifically on Amazon pretty cheap if you look it up)

If that doesn't fix it, look to see if there is any way to find crash logs in the system settings from your dashboard. I haven't had a XSX for a while now, but IIRC there is a way to look at them somewhere in there (diagnostics I think?). You can also reach out to Microsoft to have them service the console (sometimes free if it's within warranty). 

Madden / CFB are a lot more graphically intensive than The Show, because there's simply just more going on constantly, if I had to guess your console is overheating and shutting down to prevent thermal damage. 

One other fix you could try is going into your video output settings and changing the resolution from 4k to 1440p. If you're already using 1440p try changing it to 1080p. Not ideal of course, but it could be a workaround until you figure out if there is other issues.

Thanks I’ll check out this. 

would a cooling fan help? something like this https://a.co/d/iJXjRP2

if so, is there a “best version” of a fan to get? Really don’t want to send it off to Microsoft  especially with the new game just releasing