Wtf do I do to get my 400k back

I just bid on the new season 1 wr Tate and after I put my coins down for the bid  the first time my coins didn't return to me until 30secs after, and there was 10m left on the auction so I waited until 40sec left, and then I made another bid until it said I didn't have enough coins so I left and returned to CUT home screen and my coins never returned. I had over 750k, I lost the bid, and now I'm down to about 395k and EA emails me this crap (twice):

"We know it’s frustrating when content doesn’t show up. Here are a few tips that might help:

Restart your system, then check your game again. 

Double-check that you’re signed into the correct EA Account and platform account.

It can take time for a purchase to go through and for the items you’ve bought to show up in the game, so make sure you’ve waited at least 24 hours for the content to arrive. 

If it’s still missing, review your transaction history, then follow the steps in our article.

Want more player insights? Visit EA Forums.

Thanks,"

So clearly they aren't actually reading our messages to them or reviewing what happened.

Yep samething happen to me at the start of the game i bid on lagway for 100k and i lost the bid and never got my coins back. Havent bid since just because i dont want to lose more coins

jason2cool said:

Yep samething happen to me at the start of the game i bid on lagway for 100k and i lost the bid and never got my coins back. Havent bid since just because i dont want to lose more coins

See if it was 100k ill come back but 400k

EA doesn't care... the lack of customer support shows that very clearly. There is no number, chat is not helpful... i asked to have an issue escalated and was told that doesn't exist (literally was told there is no supervisor/manager, so I guess I was chatting with the CEO).